A simple CRM software to improve your customer service

Engage with your customers in real time using live chat, email, phone calls, social networks, and messaging.

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Free instant messaging for your site ​ ​

Exceptional real-time support tools that address your customers' requirements and foster their loyalty to your products and services.

 

Telephony

Connect with your customers directly from your CRM using just a headset and Bitrix24 telephony. There's no need for additional equipment or extra software installation – it's like telemagic! If you have your own IPBX, reach out to us to explore its compatibility with Bitrix24.

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Social networks and messaging

Customer loyalty tools for widely-used messaging and social networks like Facebook, Messenger, Instagram, Skype, Telegram, Viber and more!

E-mails, SMS and telephony

A classic contact center with technical support tools for common communication channels like email, phone, and SMS.

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Manage your customers easily

Bitrix24 CRM offers you better automation, faster conversions, and more sales

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Prenez soin de vos clients !

With Bitrix24, adopt the best customer service for your business

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Create your free account
in 5 minutes.

Full access. No credit card required. Used by over 10,000,000 companies.