A simple CRM software to improve your customer service
Engage with your customers in real time using live chat, email, phone calls, social networks, and messaging.
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Free instant messaging for your site
Exceptional real-time support tools that address your customers' requirements and foster their loyalty to your products and services.
Telephony
Connect with your customers directly from your CRM using just a headset and Bitrix24 telephony. There's no need for additional equipment or extra software installation – it's like telemagic! If you have your own IPBX, reach out to us to explore its compatibility with Bitrix24.
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Social networks and messaging
Customer loyalty tools for widely-used messaging and social networks like Facebook, Messenger, Instagram, Skype, Telegram, Viber and more!
E-mails, SMS and telephony
A classic contact center with technical support tools for common communication channels like email, phone, and SMS.
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Manage your customers easily
Bitrix24 CRM offers you better automation, faster conversions, and more sales
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With Bitrix24, adopt the best customer service for your business
- Reach them no matter where they are.
- Create engagement on the web, mobile, and social networks.
- Support your customers whenever they need it, no matter where they are.
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- Automate with bots and AI
- Assist them with precise answers.
- Delegate the chatter to virtual assistants.
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- Engage them with 100% integrated CRM
- Send users targeted outbound messages.
- Provide real-time support via multiple channels and devices.
Create your free account in 5 minutes.
Full access. No credit card required. Used by over 10,000,000 companies.